Privacy Policy
# Privacy Policy
Last Updated: June 2026
Watts Bar Utility District of Rhea, Meigs and Roane Counties ("WBUD", "we", "our", or "us") is committed to protecting the privacy of our employees, contractors, operators, and authorized personnel.
## Information We Collect
WBUD may collect and maintain contact information, including names, telephone numbers, email addresses, and other information necessary to support utility operations, emergency response, and operational communications.
## How We Use Information
Information may be used to:
* Deliver operational notifications and alarm messages.
* Support water and wastewater utility operations.
* Notify authorized personnel of equipment alarms, communication failures, power failures, tank level alarms, and other operational events.
* Coordinate emergency and after-hours response activities.
## SMS Messaging
Authorized personnel may receive SMS text messages generated by WBUD systems, including VTScada alarm notification services.
Message frequency varies depending on operational conditions and alarm activity.
Message and data rates may apply.
Recipients may opt out of SMS communications by replying STOP to a message or by contacting WBUD administration.
Recipients may request assistance by replying HELP to a message or by contacting WBUD administration.
## Information Sharing
WBUD does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.
Mobile information will only be used to support utility operations and authorized communications.
## Data Security
WBUD implements reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, disclosure, or misuse.
## Third-Party Services
WBUD may utilize third-party communication providers to deliver operational notifications and alarm messages. These providers are contractually required to process information only as necessary to provide communication services.
## Changes to This Policy
WBUD may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
## Contact Information
Watts Bar Utility District of Rhea, Meigs and Roane Counties
Website: https://www.wbud.org
For questions regarding this Privacy Policy, please contact WBUD administration.
# Privacy Policy
Last Updated: June 2026
Watts Bar Utility District of Rhea, Meigs and Roane Counties ("WBUD", "we", "our", or "us") is committed to protecting the privacy of our employees, contractors, operators, and authorized personnel.
## Information We Collect
WBUD may collect and maintain contact information, including names, telephone numbers, email addresses, and other information necessary to support utility operations, emergency response, and operational communications.
## How We Use Information
Information may be used to:
* Deliver operational notifications and alarm messages.
* Support water and wastewater utility operations.
* Notify authorized personnel of equipment alarms, communication failures, power failures, tank level alarms, and other operational events.
* Coordinate emergency and after-hours response activities.
## SMS Messaging
Authorized personnel may receive SMS text messages generated by WBUD systems, including VTScada alarm notification services.
Message frequency varies depending on operational conditions and alarm activity.
Message and data rates may apply.
Recipients may opt out of SMS communications by replying STOP to a message or by contacting WBUD administration.
Recipients may request assistance by replying HELP to a message or by contacting WBUD administration.
## Information Sharing
WBUD does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.
Mobile information will only be used to support utility operations and authorized communications.
## Data Security
WBUD implements reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, disclosure, or misuse.
## Third-Party Services
WBUD may utilize third-party communication providers to deliver operational notifications and alarm messages. These providers are contractually required to process information only as necessary to provide communication services.
## Changes to This Policy
WBUD may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.
## Contact Information
Watts Bar Utility District of Rhea, Meigs and Roane Counties
Website: https://www.wbud.org
For questions regarding this Privacy Policy, please contact WBUD administration.