Online Payment

Watts Bar Utility District allows you to pay your utility bills on-line.
 

Please Read the following information below very carefully.


Enter in your WBUD Account information below and click the "Submit" button to be redirected to a form to review your information. If your information is correct, click the "Accept Order," button, once you "Accept Order," you will be redirected to a secure web site to enter in your credit card information.

The "Name that appears on WBUD Account," will not be carried over to the next page.

When entering in credit card number and expiration date, do not put in spaces, dashes, slashes, etc... 

When entering in your credit card information, this information should be the billing address of the credit card. 

Once completed form, you must click the "Submit Transaction" button, only click it once, by clicking the button more than one time, this might charge you the number of clicks.

If you enter in an e-mail address and do not receive an e-mail confirmation, that means the credit card was either declined or not captured for some unknown reason. 

If you DO NOT enter in an e-mail address you WILL NOT receive confirmation by e-mail.

To ensure that you have received proper credit, you should contact WBUD next business day after paying online

Payment settlement time is 11:59 pm est.
Any payment made after 11:59 pm est. will be settled the next business day at 11:59 pm est.

Internet Explorer must be used to make online payment.

Netscape is not Supported.

WBUD Account Number:  (required)

 (Example: 57-12345-00, must input the dashes.)

Name that appears on WBUD Account:  (required)

Mailing Address that appears on Account:  (required)

Phone Number with Area Code:  (required)

(Example: 865-882-5058, must input the dashes.)

Total Amount Paying on Account (required)

(Example: 21.63, must input the decimal point for your cents.)

Enter email address:

Notes:

When submitting payment, you agree to the terms above.


PRIVACY STATEMENT

Watts Bar Utility District (WBUD) will not disclose any information provided by you on our website, except our financial services provider, (bank) if needed. WBUD will collect only your credit card information and billing information needed in order for you to pay your utility bill to Watts Bar Utility District, which is required to perform online payment transactions.

DISPUTES / REFUNDS

If you are disputing any water bill received by Watts Bar Utility District (WBUD), please notify WBUD in order to investigate the matter and put your account on hold. WBUD will not charge your account until the dispute is resolved. If an excess charge is made due to a water leak or dispute, WBUD will refund the excess amount charged if approved by WBUD Board of Directors.